Services and support
The Brüel & Kjær service and support program is based on ensuring maximum uptime, two-way dialogue, and skilled consultancy by our team of expert engineers.
Our service program is based on three core objectives:
- Uptime is paramount: We strive to ensure rapid, high-quality service and support
- Dialogue: We are committed to responding promptly to all customer requests and questions and to keep customers informed regarding service and support status so they can plan efficiently
- A skilled team of technicians and engineers: Our staff continuously receives the latest training in order to deliver the best possible service and support
We always meet customers on their own terms, ensuring that all service and/or support issues are resolved quickly and effectively. Moreover, our engineering services and customized projects allow us to work on projects that fall outside our standard offerings.
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Service Contracts
Service and support contracts give our customers privileged personal support. Brüel & Kjær provides three types of service contract.
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Engineering Services
Covering all sound and vibration challenges, our engineering services help improve your test and measurement processes, while transferring knowledge and technology to your organization.
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Support
Brüel & Kjær is here to help and support you with your equipment or software. Request support, service or repair - and get instant access to our downloads, and online calibration cloud.
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Software License Management
Software license management and information to help you get the most out of your BK Connect and PULSE LabShop licenses.
