The Brüel & Kjær service programme aims to fulfil our customers' needs and requirements, to ensure optimal usage of all of our products, systems and solutions.
Our service is based on three golden rules:
- Uptime is paramount: Our dedicated employees constantly strive to ensure the maximum uptime of our products and systems, by providing rapid, high-quality service and support.
- Two-way dialogue: We are committed to keeping customers informed regarding where in the process service or support requests are, enabling customers to plan efficiently.
- Skilled team of technicians and engineers: Our support team is highly qualified and continuously receives the latest training in order to deliver the best possible service and support.
We always meet customers on their own terms, ensuring that all service and/or support issues are resolved quickly and effectively.
Our services are subject to local variations, so please contact your local Brüel & Kjær office for details.