Application Engineer - Production Test, Americas

BRUEL & KJAER

Bruel & Kjaer is, with the recent acquisition of in-line production testing company DISCOM GmbH, making an aggressive push into the growing market for production testing in the automotive industry.

The Application Engineer will be part of the Automotive Team, reporting to the Sales Manager, Production Test Americas. The Automotive Team focuses on high-margin sales and delivery of ‘best in class’ solutions, meeting and exceeding the NVH needs for the automotive industry within the R&D, production testing and operations areas.

The Application Engineer is responsible for supporting both our customers and Sales Engineers in the sale and use of our products.  The position responsibilities are split between pre-sale duties, on-site services, and post-sale support activities. The Application Engineer will support in-line, end-of-line production testing systems and services. Focus will be on key accounts for powertrain components, i.e. gearboxes, engines and axles.

The position is based from Bruel & Kjaer’s office in Canton, MI. The Application Engineer should expect some travel, predominantly in North America. Travels to other regions, typically South America, but also Europe and Asia may also occur from time to time.

 

PRIMARY RESPONSIBILITIES

The Application Engineer’s work includes: 

  • On-site installation and training services

    • Installation of Bruel & Kjaer Production Testing Systems at customer facilities

    • Performing detailed system training on products, applications and solutions

    • Training internal sales and support staff on the theory, benefits and usage of solutions 

  • Post-sale technical support and troubleshooting

    • Providing general support on Bruel & Kjaer Production Testing Systems, system usage and applications

    • Resolving software issues through training, bug reporting and development of work arounds

    • Troubleshooting hardware issues on systems and instruments

    • Providing simple solutions to meet customer needs 

  • Pre-sales support

    • Developing and delivering high quality technical presentations of Bruel & Kjaer Production Testing Systems

    • Uncovering and validating customer needs and challenges within Production Testing and QA

    • Participating as Technical Specialist in Tradeshows and Customer events

    • Developing and maintaining close customer report and trust

    • Completing all support related activities in Customer Relationship Management system

    • Communicating and interacting with customers, partners and other Bruel & Kjaer departments

    • Support in project management of new systems

    • Support Sales Manager Production Test - Americas with technical knowledge

 

QUALIFICATIONS AND SKILLS

  • Degree in Engineering, Physics or other technical field
  • 3+ years’ experience in sound and vibration related field
  • Solid knowledge of the fundamentals of sound and vibration
  • Strong application knowledge in acoustic and vibration areas
  • Experience working in engineering services/consulting a plus
  • Skilled in demonstrating and running software applications
  • Experience working with and troubleshooting database, networking, PC hardware, operating systems, software and other PC related issues.
  • Strong presentation skills
  • Highly motivated self-starter
  • Ability to work independently
  • Highly organized with the ability to multitask in a busy environment
  • Strong IT knowledge, Microsoft Office Suite, Windows OS
  • Excellent written and verbal skills
  • Significant travel required 

Knowledge and understanding of one of the following applications would be beneficial:

  • End-of-line Production testing and QA

  • Sound and vibration measurement and analysis solutions

  • Test and measurement  

PERSONAL SKILLS

  • Fluent in English. Other languages such as Spanish and Portuguese are advantageous.

  • Good communication and interpersonal skills

  • Independent with strong self-organizational and planning skills

  • Ability to work in cross-functional and international teams

  • Experience in working remotely 

BRUEL & KJAER OFFERS

The job will provide you with an opportunity to further your career alongside some of the best and most passionate sound and vibration experts from around the world in a pioneering company at the forefront of the sound and vibration industry. Freedom with responsibility is the framework for Bruel & Kjaer's employees. This allows for a good balance between work and family life and for constant development of professional and personal skills in an international and enjoyable working environment. 

CONTACT AND APPLICATION DEADLINE

Bruel & Kjaer North America Inc. is an Equal Employment Opportunity, Affirmative Action Employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. Qualified candidates should send resume, salary history and requirements to: Human Resources Department, NAFTA.AE@bksv.com 

ABOUT BRUEL & KJAER

Bruel & Kjaer helps solve sound and vibration challenges, and develops advanced technology for measuring and managing sound and vibration. As a specialist in this domain, the company helps customers ensure component quality, enhance product performance and monitor operational compliance.

Over more than 70 years, many of Bruel & Kjaer’s research and development people have become recognized global experts, who aid the scientific community and teach at renowned centres. The application of experience and technology promotes quality and efficiency at every stage of a product’s life cycle: design, development, manufacture, deployment and operation.

Through mastering sound and vibration, Bruel & Kjaer helps to accelerate business growth and improves environmental quality.

Bruel & Kjaer is a subsidiary of UK-based Spectris plc (www.spectris.com) which has annual sales of £1.1bn and employs around 7,500 people worldwide across its four business segments.

For more information, please visit www.bksv.com

 

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