The Brüel & Kjær service programme is based on three golden rules: Maximum uptime, two-way dialogue, and skilled consultancy
The Brüel & Kjær service programme is based on three golden rules:
- Uptime is paramount: We strive to ensure rapid, high-quality service and support
- Dialogue: We are committed to responding promptly to all customer requests and questions and to keeping customers informed regarding service and support status so they can plan efficiently
- Skilled team of technicians and engineers: Our staff continuously receives the latest training in order to deliver the best possible service and support
We always meet customers on their own terms, ensuring that all service and/or support issues are resolved quickly and effectively. Moreover, our engineering services and customized projects allow us to work on projects that fall outside our standard offerings.
Our services are subject to local variations, so please contact your local Brüel & Kjær office for details.
Service and support contracts
Service and support contracts give our customers privileged personal support. Brüel & Kjær provides three types of support contract.
Whatever sound and vibration challenges you face, we can add value by boosting your capabilities and capacity, improving your processes, and transferring knowledge and technology to your organization.
Calibration and verification
Regular calibration ensures high data quality and documentation, minimizes the risk of errors, and reduces associated costs
Installations carried out by our skilled project engineers and/or application specialists ensure your system is working to specifications.
Hardware maintenance and repair
Our services are designed to minimize downtime, maximize the life of your equipment, and avoid unplanned repair costs.
Online calibration data
Your portal to comprehensive calibration data. By providing data in a single convenient location, Brüel & Kjær aims to help you work smarter, faster and more efficiently.
Download software packages, updates and drivers for your measurement and analysis software