Contratos de servicio y soporte

Service and support contracts

Service and support contracts give our customers privileged personal support. Brüel & Kjær provides four types of support contract

With a service and support contract, customers are entitled to privileged personal support. Brüel & Kjær provides the following contracts:

  • Software and maintenance contract
  • Extended warranty – hardware
  • Service contract for vibration test systems
  • Calibration Plus contract

The Brüel & Kjær support team is available to help you when a problem arises. A global team of skilled product specialists and application engineers backs up the support team. With a support contract, your enquiry will receive fast-track attention from our back-office staff and the technical support team.

When asking for support, always remember to have the product type number, asset/serial number (if available), use scenario, and a description of the problem you have encountered. If you have software problems, screen shots are very helpful. The support team is available on the phone during local working hours.

  • Calibration Plus Contract

    Calibration Plus is a single contract that ensures your equipment is calibrated at regular intervals and benefits from full extended warranty coverage

  • Support Contract: Software Maintenance (M1)

    Our support contracts keep your system up to date and provide access to experts who will provide technical support when you need it

  • Extended Hardware Warranty

    An extended warranty is the easiest and most cost-effective way to protect your investment. Here are just some of the many benefits

  • Service Contracts for LDS Shakers

    A planned maintenance schedule and service agreement is the most effective way to manage costs and reduce downtime for vibration test systems